Documentation and Feedback

Pool Runs documentation follows the current web and iOS interfaces. The guides cover customer management, scheduling and routes, field service, work orders, billing, checklists, settings, and major integrations.

Screenshots use a dedicated Dallas demo organization. Names, addresses, balances, and route details shown in the guides are sample data.

When the Product Changes

Navigation labels, permissions, and workflow guards can change as Pool Runs evolves. If a guide differs from the screen you see, first confirm that your role has the required permission and that your app is up to date. Then report the page URL and the mismatched step so the documentation can be corrected.

Product and Account Help

• Use the in-app Help destination from the web sidebar or the mobile More launcher.
• Email support@poolruns.com with the page URL, what you expected, and what appeared instead.
• Include a screenshot when the issue is visual, but remove customer data that is not needed to explain the problem.

Documentation explains the product workflow; it does not replace accounting, tax, legal, or safety advice for your business.