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For Admins

  • Scheduling & Routes
  • Invoicing & Billing
  • Getting Started
  • Reports & Analytics
  • Team Management
  • Settings & Configuration
  • Customer Management
  • Work Orders

For Technicians

  • Service Logging
  • Daily Workflow
  • Getting Started
  • Customer Info
  • Troubleshooting
  • Work Orders

Resources

  • Contact Support
Docs/Technician Guide

Technician Documentation

Guides for field technicians using Pool Runs on the job. Learn how to complete service visits, log readings, use the mobile app, and follow best practices.

Categories

Service Logging

Recording chemical readings, parts used, and checklists

Daily Workflow

Viewing and completing your daily route and stops

Getting Started

App installation, login, and basic navigation for technicians

Customer Info

Accessing property details, gate codes, and equipment info

Troubleshooting

Common issues, sync problems, and how to contact support

Work Orders

Completing work orders, adding notes, and uploading photos